Delivery Information
This information is provided in accordance with the legislation of the European Union and the Republic of Latvia governing distance contracts and consumer rights.
1. Delivery Territory
1.1. Delivery is available to European Union countries and other European countries available at checkout.
1.2. If delivery is required to a country not listed, the Buyer may contact the Seller for clarification.
2. Delivery Methods
2.1. Default carriers:
- Latvijas Pasts
- Omniva
2.2. The delivery method depends on destination, weight, and service availability.
2.3. The Seller reserves the right to modify the delivery method if necessary.
3. Delivery Time
3.1. Estimated delivery time: 3–5 business days from dispatch.
3.2. Delivery time may vary depending on:
- destination country
- carrier workload
- logistics conditions
- force majeure circumstances
4. Delivery Costs
4.1. Costs depend on destination and parcel weight.
4.2. Standard rates:
- Latvia — €2.99
- Lithuania and Estonia — €10.00
- Other European countries — €20.00
4.3. Non-standard parcels are calculated individually before shipment.
5. Weight and Limitations
5.1. Standard pricing applies to parcels up to 400 grams.
5.2. Exceeding limits requires individual cost confirmation with the Buyer.
6. Self-Collection
6.1. Orders can be collected at:
Tērbatas iela 59/61, LV-1001, Rīga, Latvia
6.2. Self-collection is free of charge.
6.3. The Buyer will be notified when the order is ready for pickup.
7. Individual Delivery Arrangements
7.1. Alternative delivery methods may be arranged upon request.
7.2. Terms including method, time, and cost are agreed individually.
7.3. Contact for arrangements: +371 299 77 227
8. Transfer of Risk
8.1. Risk of loss or damage transfers to the Buyer upon handover to the carrier or delivery, in accordance with EU law.
SIA “Zaptieka”
E-mail: info@zaptieka.com
Phone: +371 299 77 227
Address: Tērbatas iela 59/61, Rīga, Latvia
www.zaptieka.com